When planning to take the next step in relation to career development and mindset change, we often hear about a desire to develop in the following areas;

Episode 1: Influencing and Negotiating
Episode 2: Self-branding
Episode 3: Managing Conflict
Episode 4: Managing Change
Episode 5: Managing Stress

Episode 3:

Why is it that sometimes we get on so well with people, whilst at other times, we feel as though we’re hitting our heads against a brick wall?

We often put it down to personality clashes or differences of opinion.  Any conflict situation boils down to one thing – differences in expectation.  Learn how to manage expectation and as a result, manage conflict.