Join this webinar to explore how issues can be addressed informally, safely, and constructively before they move into formal processes or escalation. Leave with additional options, alongside grievance or complaint processes, by adding informal ways to intervene early.

Learn how to:

• Clarify when an issue may be addressed informally and when a formal route may be needed
• Explore practical early-intervention options such as informal conversations, facilitated dialogue, or structured resolution meetings
• Consider what helps create a clear and trusted way for concerns to be raised and addressed early

Register to watch the webinar 12th November. If you can’t make the timeslot, you can still register to watch on-demand. Attendees receive certificate of attendance post-event.

About Angela HERBERHOLZ

Angela Herberholz is an independent facilitator, mediator, and trainer with a dedicated focus on the global exhibition and business events industry. She supports leaders, teams, boards, and organisations in navigating difficult conversations, workplace tension, decision-making, and cross- cultural collaboration with clarity, structure, and care. Her work includes facilitating structured dialogue, supporting governance and team processes, and providing workplace mediation.

She brings over 15 years of international experience across the sector, including work with UFI, the Global Association of the Exhibition Industry, and in the mediation department of the International Chamber of Commerce. She has been selected as a mediator by the Paris Court of Appeal and is a guest professor at universities and business schools in France and Italy.

Based in Paris, she works internationally in English, French, and German. Angela also serves on the Board of WiE France.

Connect with Angela

LinkedIn: https://www.linkedin.com/in/angelaherberholz
Website: www.herberholzmediation.com