This session explores how to approach challenging conversations that are often avoided, but rarely optional. Artificial intelligence may support preparation, but it does not prepare people for the human reality of these conversations themselves. Join to gain a structured approach for preparing sensitive conversations in as little as five minutes.

Leave the session with:

• access the Dialogue Compass, a structured seven-step guide proven in practice
• knowledge of how to prepare and create the right conditions for challenging dialogue
• knowledge of how to strengthen your ability to walk towards difficult conversations
• practical prompts to address tension early, reduce defensiveness, and agree clear next steps

Register to watch the webinar this July. If you can’t make the timeslot, you can still register to watch on-demand. Attendees receive certificate of attendance post-event.

About Angela HERBERHOLZ

Angela Herberholz

Founder Herberholz Mediation Services

Angela Herberholz is an independent facilitator, mediator, and trainer with a dedicated focus on the global exhibition and business events industry. She supports leaders, teams, boards, and organisations in navigating difficult conversations, workplace tension, decision-making, and cross- cultural collaboration with clarity, structure, and care. Her work includes facilitating structured dialogue, supporting governance and team processes, and providing workplace mediation.

She brings over 15 years of international experience across the sector, including work with UFI, the Global Association of the Exhibition Industry, and in the mediation department of the International Chamber of Commerce. She has been selected as a mediator by the Paris Court of Appeal and is a guest professor at universities and business schools in France and Italy.

Based in Paris, she works internationally in English, French, and German. Angela also serves on the Board of WiE France.

Connect with Angela

LinkedIn: https://www.linkedin.com/in/angelaherberholz
Website: www.herberholzmediation.com